Our technical support service is working 24/7/365. You can contact us writing an email to firstname.lastname@example.org , or you can use our online chat on or web-site.
- What are the working hours of your technical support and how can I contact you?
- How can I speed up a process of resolving my problem by your tech support?
1. Always email us from your contact email address ( the one you used when you made an order). If you are using another email address, note your contact adrress in the email, so we can find you in our client's database.
2. In your email note a domain/web-site that you have problems or questions about.
3. Provide a link to the page that has a mistake, give us an access to this web-site's administration and describe step by step actions that lead to this mistake.
4. If the problem has to do with mail, give us an email and a password to it.
5. Don't send us more than 1 email on each problem, this will only confuse our sp…